Terms & conditions for travelers.

Cancellations:
     A full refund will be forwarded for cancellations made more than 31 days before the scheduled Departure Date. Beyond the 31 days, a Cancellation Fee will be incurred. Typically, this would be 50% of the full price of the specific trip. However, if tickets and reservations and pre-payments of certain events have been paid on your behalf, and these costs are more than the 50%, those amounts will also be incurred. Cancellations made less than 10 days prior to Departure Date will result in the forfeiture of all payments made. We strongly encourage and recommend you to purchase adequate Trip Cancellation Insurance.

Cell Phone Usage:
     Please turn off the ringer of your phones while on the motor coach and while attending any of the group events. If you must talk on the phone, please keep it brief and your voice low. This is for the courtesy of our fellow travelers.

Deposits & Payments:
     Preferred payment is by using the PayPal option, as it is the safest and most secure method. Personal checks are not accepted. You may mail a CERTIFIED CHECK or MONEY ORDER payable to Joy Trips & Tours to PO Box 803, Benton, MO 63736. However, we cannot guarantee the accuracy or speed of the mail service. Please do not mail cash.
     A deposit of $200 per person is required to hold your place for each trip you are requesting. Final payment is due 40 calendar days prior to departure.

Disclaimer:
     Joy Trips & Tours acts only as the agent for customers in arranging for tour accommodations, transportation, sightseeing, admissions, and restaurants. Joy Trips & Tours is not responsible for any loss or damage of personal property, or for injuries, expenses, or damages incurred or claimed by any tour member. Joy Trips & Tours and their employees are not liable for the faults or defaults of all companies and persons that may be used in carrying out the tour. Joy Trips & Tours reserves the right to cancel any tour for conditions beyond our control, including insufficient participation. In the event of a tour cancellation, Joy Trips & Tours will make every effort to refund all deposits in full. Joy Trips & Tours reserves the right to terminate the participation of any person who is objectionable to other passengers or who disrupts the operation of the tour.

Itinerary:
     A specific and detailed itinerary will be emailed or mailed to you approximately 15 days prior to departure. The itinerary will include hotels with corresponding telephone numbers for you to provide to your family members.  We reserve the right to amend the Itinerary in cases where it is absolutely necessary, while still maintaining the same value for your purchase price.  We will make every effort to keep you notified of any subsequent changes to your Itinerary.

Making a Reservation:
Complete the Book Now form and make your payment. You are strongly encouraged to make your reservation as early as possible. Only a limited number of seats are available. Also, reservations and tickets must be purchased well in advance of any of the trips listed. Please note any Special Requests in the Comments section of the Book Now form.

Meals:
     For the most part, you are responsible for your meals. Some meals will be included in your purchase price, as well as the gratuities for these meals. These will be listed in the itinerary. Due to circumstances beyond our control, a meal may have to be substituted at one location for another. Or, an establishment may have endured an event that would prevent their completion of the scheduled meal. We cannot foresee events of this type. However, we will make every effort to provide the number and type of meals as described in your itinerary. Additional costs, if any, will be incurred by the customer.

Not Included:
     Personal Expenses, to include but not limited to, valet or room service, souvenirs, personal purchases.
     Meals not provided and listed in the itinerary.
     Gratuities – Gratuities (tips) for the coach driver and tour leader are appreciated, but never requested. These should be extended on an individual, not group, basis. Step-on Tour Guides have been hired by Joy Trips & Tours. Some are not allowed to accept tips, but if you feel inclined to tip, do so as an individual, not as a group.
     Non-Preventable Expenses: Any additional expenses that may be incurred due to weather, technical issues, political unrest, riots, acts of God and war, etc. are beyond the scope of the fees paid for the planned trip. You are strongly encouraged to purchase Trip Cancellation Insurance. Joy Trips & Tours will strive to keep the itinerary as close as possible to the planned itinerary, but it may be necessary to alter some or all arrangements. Additional expenses, if any shall be paid by the passengers.
     Joy Trips & Tours is not responsible for lost, stolen, or damaged articles or luggage. We strongly encourage and recommend you to purchase adequate Trip Cancellation Insurance.

Occupancy Types:
Single = One person, One bed per room
Double = Two people, Two beds per room
Triple = Three people, Two beds per room
Quad = Four people, Two beds per room

On the Motor Coach:
     Seats will not be reserved for customers. Seat Rotation will be implemented in order to provide everyone on board the same advantages of viewing the scenery during the course of the trip. Tobacco products are prohibited while onboard the motor coach, including e-cigs, vapor cigs, chewing tobacco, tobacco cigs, pipes, etc. Frequent rest stops are scheduled. Only plastic drink bottles with screw on caps are allowed on the motor coach; no glass bottles allowed. Alcoholic beverages are prohibited while on the motor coach and while in attendance of any group planned events, including meals provided by Joy Trips & Tours. While a restroom is on the motor coach, please use only if necessary, as movement and walking on the motor coach can be dangerous and may result in personal injury.

Photographs and Images:
     Photographs and images appearing on www.joytripsandtours.com and in any printed literature presented by Joy Trips & Tours should be considered solely an indication of facilities and attractions. Actual facilities and locations may vary from the photograph or image. Photography and/or videography may be produced by Joy Trips & Tours and/or its employees. Such photography and videography is the sole property of Joy Trips & Tours, with full right of disposition in any manner whatsoever, including the right to publish in any format, paper, website, or social media. By checking the box that you have read and agree to the Terms & Conditions of Joy Trips & Tours, you are consenting to the use of said images for any purpose Joy Trips & Tours may make.

Prompt Attendance:
     Please be at the pickup point no later than 30 minutes before the Departure Time on the Departure Date. You will need to check in with your Tour Leader, receive your seating assignment, and stow your luggage before the Departure Time.
     You must be on time for all departures from rest stops, meals, day trips, etc.

Things to Know:
     Generally, we will reserve rooms in the Non-Smoking area of the hotels. Some hotels are smoke free. If you prefer to have a smoking room, please designate that in the Comments section of the Book Now form.
     People travelling alone may request to share a Double Room. We will attempt to find a roommate for you, but we cannot guarantee that success. If a roommate is not located, the single rate will apply.
Typically, children will not be travelling on our tours. Children under age of 6 years are not allowed on tours, unless the trip is designed for children, which would be designated as such. Children 7-17 may be allowed, but yours may be the only child(ren) on the trip the entire time, and this may prove to be uncomfortable for the child(ren) and the adults. Children rates will be 75% of the posted adult rates.
     Identification – You should always carry with you a government issued photo ID, such as a valid Driver's License. If you have a valid Passport, you may wish to carry this in addition to, or in place of, the Driver's License.
     Joy Trips & Tours is a Christian based company. To that note, a Daily Devotional will be presented each day of our trip. If we are scheduled to be on the road on a Sunday, we will stop and attend a local church for services.
     As Christians, we tend to expect the best behavior in people. However, as a word of caution, please keep your room doors locked and place valuables in your room safe, if you have one, or the hotel safe.

 

Joy Trips & Tours
PO Box 803
Benton, MO 63736
Phone: 573-313-1715
Email: info@joytripsandtours.com
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